eva ADAM Atelier B.V. Terms & Conditions

  • eva ADAM Atelier takes pride in crafting high-quality jewelry and offer a one year warranty on all our pieces. If your jewelry expierences any issues due to a defect within this period, Eva will repair it free of charge.

What is covered? If your piece has a defect due to our craftmanship, Eva will repair it free of charge within this period. The warranty covers manufacturing defects in materials and craftmanship such as loose or missing stones due to faulty settings, broken clasps or jump rings not due to force or accidental damage and other issues in normal wear conditions. 

What is not covered? The warranty does not cover damage caused by normal wear and tear (scratches, dents or tarnishing from daily use), broken chains, bent rings or prongs due to force or accidents, loss or theft of jewelry or stones, repairs or modifications made by another jeweler (this voids the warranty), chemical or water damage. 

  • If your jewelry needs repair after the warranty period, Eva offers repair services.

Pricing varies based on the repair type. Contact Eva for a quote. 

  • Jewelry Care

To keep your jewelry in the best condition:

  • Remove your jewelry before you go to bed. 
  • Remove your jewelry before exercising, gardening, heavy lifting, swimming etc.
  • Avoid contact with perfumes, lotions, chemicals and water. 
  • Store your jewelry in a soft pouch or jewelry box when not in use. 
  • Clean your jewelry with luke warm water and a soft toothbrush.

 

Do you have questions about jewelry care? Feel free to contact Eva! 

Privacy & Cookies

  • Introduction

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use and store your information when you visit our website or make a purchase. 

  • What data we collect
  • Contact details: name, email, phone or address for orders and customer service. 
  • Payment details: through wire transfers or optionally processed securely through third-party payment providers. 
  • Website usage data: via cookies to improve the website. 
  • How we use your data

We use your data to:

  • Process and deliver your order(s);
  • Respond to inquiries and provide customer support; 
  • Improve the website.

 

We do not sell or share your personal data with third parties.

  • Your rights

Under the GDPR (General Data Protection Regulation) you have the right to:

  • Access, correct or delete your data;
  • Withdraw consent for cookies at any time; 
  • Object to data processing for marketing purposes.

 

To exersize your rights, contact Eva at info@evaadam.nl.